ISO 9001 accreditation in an R&D environment - is it possible?

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dc.contributor.authorSzymczak, Ren_AU
dc.contributor.authorHenderson-Sellers, Aen_AU
dc.contributor.authorLowson, RTen_AU
dc.contributor.authorChisari, Ren_AU
dc.date.accessioned2021-06-10T06:12:34Zen_AU
dc.date.available2021-06-10T06:12:34Zen_AU
dc.date.issued2004-10-24en_AU
dc.date.statistics2021-03-18en_AU
dc.description.abstractThe Australian Nuclear Science and Technology Organisation (ANSTO) is Australia's national nuclear organisation and its centre of Australian nuclear expertise. ANSTO is in the process of replacing its 1950’s, 15 MW, high flux (up to 1015 n cm-2 s-1) reactor with a new reactor which will allow it to continue its cutting edge nuclear science and radiopharmaceutical production well into the 21st century. A ministerial requirement for licensing the facility is ISO 9001 accreditation of its quality management system. The accreditation process has been staggered at ANSTO. Individual divisions are attaining ISO 9001 accreditation separately, leading up to site-wide accreditation of an overarching ANSTO Business Management System. ANSTO Environment is the largest multidisciplinary environmental research group in Australia and the largest R & D unit at ANSTO, comprising around 150 biologists, chemists, engineers, geophysicists, meteorologists, microbiologists, oceanographers, physicists, and technicians (Fig. 1). ANSTO Environment operates and maintains a wide range of advanced nuclear and analytical facilities including three particle accelerators, a 10 MV Tandem accelerator, a 3 MV Van de Graaff accelerator and a newly acquired 2MV HVEE tandetron; a high current 50 kV Metal Vapour Vacuum Arc Ion Implantation (MEVVA) Facility; a Secondary Ion Mass Spectrometer (SIMS); and many other laboratory and field-based facilities. The objective of ANSTO Environment is to carry out a problem-focused, balanced program of strategic and applied research and development, using its nuclear science-based core expertise and closely-related techniques, to: assist the Commonwealth Government to further its national and international initiatives, and to protect and conserve the natural environment through sustainable development; · assist industry in advancing Australia's competitive position in the world economy; · ensure that environmental monitoring of nuclear facilities is effective in assuring operational adherence to sound environmental protection principles. “Make everything as simple as possible, but not simpler” Albert Einstein In February 2000 ANSTO Environment successfully acquired ISO 9001:2000 accreditation of its quality management system and was amongst the first organisations to adopt the new 2000 revision of the international ISO 9001 standard. The new standard allows a much more flexible and less prescriptive format for quality management systems however, in the absence of examples of accreditation in the R & D area, presented a challenge in concept, definition of process, buy-in by staff and subsequent maintenance of the successful certification. The ANSTO Environment Manual of Good Management Practice [1] outlines our identity, our vision, our core values, our responsibilities, our operational processes and our commitment to continual improvement via internal and external review. This paper is a description and discussion of the elements, concepts and process for achieving staff buy-in in the face of initial opposition. This included identifying those necessary elements of a good management system, rejection of pejorative dogma associated with ‘Quality’ and ownership of the process by all the staff.en_AU
dc.identifier.booktitleBook of extended synopsesen_AU
dc.identifier.citationSzymczak, R., Henderson-Sellers, A., Lowson, R. T., & Chisari, R. (2004). ISO 9001 accreditation in an R&D environment - is it possible? Paper presented to International Conference on Isotopes in Environmental Studies – Aquatic Forum 2004 Monte-Carlo, Monaco 25–29 October 2004. Book of extended synopses. Retrieved from https://inis.iaea.org/collection/NCLCollectionStore/_Public/36/003/36003223.pdf?r=1#page=5&zoom=auto,-15,800en_AU
dc.identifier.conferenceenddate29 October 2004en_AU
dc.identifier.conferencenameIsotopes in Environmental Studies Aquatic Forum 2004en_AU
dc.identifier.conferenceplaceMonacoen_AU
dc.identifier.conferencestartdate25 October 2004en_AU
dc.identifier.placeofpublicationVienna, Austriaen_AU
dc.identifier.urihttps://inis.iaea.org/collection/NCLCollectionStore/_Public/36/003/36003223.pdf?r=1#page=5&zoom=auto,-15,800en_AU
dc.identifier.urihttps://apo.ansto.gov.au/dspace/handle/10238/10859en_AU
dc.language.isoenen_AU
dc.publisherInternational Atomic Energy Agencyen_AU
dc.subjectANSTOen_AU
dc.subjectResearch programsen_AU
dc.subjectCertificationen_AU
dc.subjectQuality assuranceen_AU
dc.subjectStandardsen_AU
dc.subjectHIFAR Reactoren_AU
dc.subjectOPAL Reactoren_AU
dc.subjectAcceleratorsen_AU
dc.titleISO 9001 accreditation in an R&D environment - is it possible?en_AU
dc.typeConference Abstracten_AU
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